Help Desk Technician in Anchorage, Alaska

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Help Desk Technician
Hours: M-F 8-5
Pay: $15-20/hr DOE
Contract assignment

New name, same great service.

SOS Employment Group is not a new company in town, just a new name.

SOS Employment Group is formerly Adams & Associates.

We've been providing top notch staffing solutions for job seekers and employers for over 40 years!

Don't delay, give us a call today!

or visit our website at

Our company is built on the belief that there is a job that fits every person, and a person that fits every job.

We are committed to providing outstanding service matched with our unique expertise to help realize that belief.

The System Specialist/Help Desk Technician is responsible for the maintenance, analysis, troubleshooting and repair of computer systems, hardware and computer peripherals. Documents, maintains, upgrades and replaces hardware and installation and troubleshooting of software systems. Work closely with other IT staff members to ensure that all policies are applied consistently throughout the corporation.

Development and creation of system images on a quarterly/semi-annual basis and provide regular education to company personnel to ensure policies/procedures are understood. Carry out moderately complex assignments requiring the development of new and/or improved techniques and procedures.

Work experience requirements

Proven Windows systems (XP/Windows 7), MS Office 2, Project, Visio within a large corporate environment

Advanced knowledge of standard concepts, practices and procedures within the field.

Excellent customer support skills

Ability to grasp advanced technical principles, theories, and concepts and creatively solve problems to meet customer needs

Excellent written and verbal skills

Advanced knowledge and understanding of a range of computer, networking,

software systems and related technologies

Strong interpersonal and communication skills and the ability to work effectively. Must possess the ability to communicate technical information to non-technical personnel

Some after hours and weekend work will be required.

Ability to work alone and unsupervised

Security Clearance: a plus to start

Education requirements

Associates Degree or relative experience

3-5 years of experience

Other Requirements
All applicants will be subject to a pre-employment background check
Applicant will be subject to a drug screen as a condition of employment
Applicant will be subject to a Motor Vehicle Report
Exceptional customer service skills and ability to work with all levels of computer skill
Experience with Windows XP
Ability to commit to 1 year contract

Please send us your resume to- anchorak@sosemploymentgroup.com

or apply online at:


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